Without lots of configuration, search at work has traditionally been a fairly underwhelming experience. All that’s changing with Graph, Microsoft’s ground-up reimagining of how we can find things.
Findability has always been a huge issue for organisations. Whenever we interview people ahead of a new intranet or digital workplace project, underperforming search is often the number one complaint. As people generate more and more information over the course of their working lives, the chances of ‘classic’ search systems returning useful results diminish. To address this, technologists are thinking laterally, redesigning how search works from the ground up.
Having a graph
Office 365 now has more than 100 million active commercial users, who make 50 million hours of Skype calls every day, arrange more than two billion meetings per month and send trillions of emails. With so much happening on their platforms, Microsoft have started treating data about how Windows 10 and Office 365 are being used as an extremely valuable commodity. Internally, that insight is being used to make constant improvements to the apps we use every day. Office 365 is already on a subscription model, and Windows 10 is heading that way; that means Microsoft can push out regular user experience tweaks and feature updates to their software without any action required on the part of the user.
