We take a look at why it’s so important to build your intranet on a solid information architecture, and how to make sure you get it right.
Photo: Card-sorting exercise, used under Creative Commons
Corporate intranets don’t become intuitive, popular and easy-to-use by chance.
Before an intranet is built, it’s really important to determine its shape, decide what prominence to give each feature, and come up with a menu structure that works.
Rather than relying on sheer luck, you can ensure success by constructing a good information architecture that reflects how your users and business work.
What is an information architecture?
Information architecture is the process of designing a structure to hold the shared information and content that makes up your intranet.