Case Study
Capricorn Energy
The Story
Capricorn Energy is one of Europe’s leading independent oil and gas exploration and development companies. A truly multinational company, they have offices and exploration interests across the world.
“CompanyNet worked closely with Capricorn Energy staff to ensure high user adoption of the new intranet, conducting interviews and exercises in order to create an information architecture meaningful to them.”
Capricorn Energy
The Requirement
Capricorn Energy engaged CompanyNet to develop an effective global intranet that would be the first port of call for employees searching for information.
Capricorn Energy wanted a system that would avoid frustrations felt with their existing system, and reinforce the Capricorn brand across the company.
CompanyNet implemented a solution based on our Kira intranet accelerator, with a decentralised authoring model to encourage all staff to share key information.
The system also includes an interactive staff directory, which can be searched not only by name and department, but by skills, interests and experience.
“Take-up by staff at Capricorn Energy was phenomenal, with 70 per cent of users visiting the site every day, and 20 times more pages created in the first month than had been created in the preceding three years.”
Capricorn Energy
The Result
Take-up by staff was phenomenal, with 70 per cent of users visiting the site every day, and 20 times more pages created in the first month than had been created in the preceding three years.
The system was further integrated with Capricorn Energy’s existing electronic document/record management (EDRM) system. The programme of work was later extended, and we went on to replace these systems with a SharePoint-based solution that integrates fully with the intranet.
Solution summary
- SharePoint-based intranet
- Information architecture based on users’ needs
- Initial close integration with third party EDRM
- Programme extended to replace EDRM
Outcomes
- New global intranet
- Huge boost to staff adoption of intranet
- Increased internal knowledge sharing
- Supported business change
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