Automation & Business
Process Management
Build solutions that provide you with a systematic approach to optimising your business processes.
What is Business Process Management & Automation?
Business Process Management (or BPM when shortened) is a systematic approach to making your organisation’s workflow more efficient and effective.
It involves analysing, modelling, optimising, and monitoring business processes to improve overall performance. To start with BPM, identify the key processes that drive your business, map out each step, and analyse the current performance to identify bottlenecks and areas for improvement.
Automation enhances BPM by leveraging technology to streamline repetitive tasks, reduce human error, and improve consistency.
Common automation tools include workflow software, robotic process automation (RPA), and customer relationship management (CRM) systems.
By integrating automation into BPM, organisations can increase speed, reduce costs, and free up staff to focus on more strategic activities.
It’s crucial to continually monitor and refine these processes and automation tools, using performance metrics to evaluate success. Additionally, involving stakeholders in the BPM and automation journey ensures buy-in and helps identify the most critical areas for improvement.
Ultimately, combining BPM and automation creates a more agile and responsive organisation, capable of adapting to changing market demands and enhancing customer satisfaction.
Speedier response times
Improved flexibility
Reduced costs
Democratising Business Process Management with Office 365
The processes behind your business are what keeps everything running smoothly – but they can also hold you back. Backed by our cross-sector expertise and experience, we will help you take advantage of technology to streamline the way you work.
Working with organisations like national utility provider Scottish Water, global marine services firm V.Group and Highland Spring, the UK’s leading water bottler, CompanyNet is building a reputation for helping enterprises drive real business value from their Office 365 licenses. Now our team has successfully combined some of Office 365 platform’s most advanced features to create a powerful, highly-flexible and – most significantly – affordable business process management (BPM) system.
BPM systems typically take existing business processes, and model, optimise and automate them. They involve multiple users at the appropriate stage of the process, and give managers an overview of progress – allowing any snags to be spotted early on.
Product Development (PD) systems
CompanyNet deployed this new Office 365-based solution at Highland Spring, in the form of a product development (PD) system. Moving the process away from emails and multiple spreadsheets to one unified system created a raft of benefits for the company. Decisions taken around product development now follow consistent templates and are better-informed, better-documented and they are backed up by an evidence trail.
The system gives the business a complete picture of the PD process as it happens, helping them identify potential efficiencies and trouble spots early on. This new level of oversight means the way products are developed has become far more transparent, and the time-to-market for new products can be reduced significantly.
Business Process Modelling
Product development is only one example; virtually any business process can be modelled by this new Office 365-based BPM system.
Potential applications include organisations with a regulatory approval process, matter management for in-house legal teams, asset management in the financial sector, and streamlining and automating HR and training processes. Because it uses the rock-solid platform of Office 365, this BPM solution is stable and performant, and can be deployed on an existing tenant.
The advantages for process-driven businesses are obvious. Many of those who could benefit from a BPM system were unable to justify the investment in the past, on grounds of cost and complexity.
CompanyNet’s approach changes that. It eliminates the need for additional software licensing beyond Office 365 itself: using standard Office 365 licenses – which many companies will already hold – and inexpensive Microsoft Azure cloud storage means the cost of entry to a BPM solution is significantly reduced.
The affordable initial price, low ongoing costs and high configurability of the system means tailored, relevant and proportionate BPM systems are now available to companies that may previously have walked away when faced with the required spend. By taking advantage of the power of Office 365, our BPM solution democratises this valuable technology, opening the benefits of true business process management to businesses of every size.
Let’s talk
Fill in the form to discuss your options with one of our specialists and get a free assessment of your environment.
What you’ll get from the assessment:
- A clear pathway for your business to take, with guidance on adoption and deployment
- An understanding of how your business can develop a Modern Workplace
- Clear advice on any challenges your business may face and how to overcome them