The GDPR shares many similarities with the existing DPA, but there are some important changes to be aware of.
Office 365 provides a suite of tools designed to people to discover, share and collaborate on content from anywhere, and on any device.
While there are many services, each serves a different function. You might be tempted to simply replace your current setup with the most obvious analogues: Exchange Online replacing email, Skype replacing landline, OneDrive replacing your shared drives, and so on.
But the fact is these services are designed to work together, based on the urgency and intended audience of any given task. By using most of them in concert, users get the advantage of an integrated and consistent experience which can handle a majority of tasks, delivering immediate value.
As a Microsoft partner, we’ve been experimenting with PowerApps for some time, and are really excited by the possibilities on offer. It’s a revolution in how business apps are made, and will fundamentally alter the way businesses interact with their data. Read on to find out what PowerApps are, and why the release of this platform is so important.
The opulent surroundings of the George Hotel played host to customers, partners and staff past and present as we celebrated CompanyNet’s 20th anniversary.
CEO Andy Hamilton and co-founder and former CEO Neil Francis spoke about the journey that the company has taken, and our remarkable resilience in a highly-competitive and ever-changing industry.
Among many exciting announcements, Reuben Krippner – Microsoft’s Director of Product Management, OneDrive – showcased major updates to OneDrive for Business on Office 365, including the eagerly-anticipated improved sync functionality. Let us take you through a rundown of the key new features and enhancements.
In Microsoft’s 2016 “State of Global Customer Service” report, nearly half of the respondents said they felt that they, as customers, had to put in more work to resolve their issue than the business at fault. Given the tools and technologies now available to businesses of every size, that’s a startlingly high figure.
The report identifies common complaints such as customer support agents not being equipped with the information to hand about the customer’s problem, having to repeat information to several different people, and the frustration of the problem remaining unsolved.
In a business context, transformation is when your business makes fundamental changes to its working practices, processes and infrastructure, in order to create better outcomes. Those outcomes could be smoother operations, better-engaged customers, more-empowered employees or even new products and services. Digital transformation is simply using the latest technology to get there.